Customer service

We like happy contractors! That’s why our top priority will always be supporting them and why everything we do has our values at heart. We take customer service seriously and aim to delight, every single time.

Phone, email and online support – We have an extensive, searchable online support centre for candidates, as well as phone and email support. Our Service team are here to support you, too.

Self-service – Employees can manage their own accounts online, via an intuitive, friendly secure login area.

Communication – We start by sending new joiners a series of friendly introductory emails to welcome them on board. As time goes on, we stay in touch via emails, blogs and tweets to keep them updated on matters related to their career, payroll and employment. It helps to remind them that we’re here if they need us.

Moving on…