Data we collect about you

This policy is about the personal data that we hold about you. It doesn’t cover data that belongs to your company, such as your work phone number or annual turnover.

Data that you give to us

In most cases, the personal data we collect about you is limited to your name, job title, employer’s name/location and work email address. In other words, the details that are typically found on email signatures or business cards. If you change employer, we might keep a record of this too. This is a natural consequence of our working relationship and allows us to support you, your contractors and your business to the best of our ability. Therefore, our lawful basis for doing this is legitimate interests.

If you sign a contract on behalf of your company, we will store a copy of the document with your signature on it. Our lawful basis in this case would be contract.

Over time and where you feel comfortable doing so, you might disclose additional details about yourself to our staff. This often includes things shared conversationally, like your birthday and where you’re going on holiday. It could also include details provided for professional reasons. For example, if you work from home you might give us your address if there’s something we need to send you. Or if you’re going off on maternity leave, you might confirm the date you expect it to start. We will sometimes store or act on this information if we feel it could strengthen our relationship with you or your business. In this scenario, our lawful basis would be legitimate interests. We would not store specific details relating to your health.

Data we create

We keep notes in our CRM system, e.g. records of conversations we’ve had with you, and may refer to you in emails as we strive to support you and your contractors. This allows us to provide you with a smooth, continuous service.

In addition, we collate information and statistics about our working relationship with you. For example, the number of contractors you have introduced us to or that are currently working on assignments. This helps us to spot opportunities and challenges for our business.

In both of these cases, our lawful basis is legitimate interests.

Data we collect from third parties

We may learn information about you from publicly available sources, such as social media profiles, news articles or your company website, which we find by searching for your name and/or company. We might refer to this information in internal communications, if we feel it’s useful to us in some way – for example, it’s an interesting insight.

There may be times when one of your colleagues shares data about you with us. For example, they might let us know that you’re ill or on paternity leave if we try to contact you during an absence from work. We would only store or act on this information if we needed to tailor our support to you or your business as a result.

If you have contractors who use our services, your contractors may share data about you with us. When they join, we sometimes ask for their consultant’s name and email address. This is so that we can contact you to make the necessary payroll arrangements.

For the reasons explained in each paragraph, our lawful basis in all of these cases is legitimate interests.

Go to section 3 – how we use your data >>