Your rights under the GDPR

The GDPR gives you certain rights over your own data. Firstly, you have the right to be informed about the collection and use of your personal data – that’s what our privacy policy aims to explain.

The privacy information must be concise, transparent, intelligible, easily accessible, and it must use clear and plain language. If you feel that we haven’t met this standard, please let us know. There’s a lot of information to convey and we’ve done our best to make it readable, but we’re keen to keep improving.

You have the right to access the personal data that we hold on you, and to have inaccurate or incomplete data rectified. In certain circumstances, you have the right to have your personal data erased (also known as the ‘right to be forgotten’), to restrict processing and to request a copy of your data in a format that you can pass to another organisation (known as data portability).

You also have the right to object to direct marketing or any processing that is based on legitimate interests. To let us know that you object, please email hello@key.co.com and explain exactly what data processing it is that you’re concerned about.

For any data processing that is based on consent, you have the right to withdraw your consent at any time. To withdraw your consent, please email hello@key.co.com and explain exactly what data processing it is that you want to withdraw your consent for.

If you have a concern about how we use your information, you have the right to lodge a complaint with the Information Commissioner’s Office.